Sales Rep FAQs

• My items are not appearing when I enter the item number. How do I get on-contract items to show up in Seabright?
• There’s incorrect pricing in Seabright, how do I get this corrected?
• How do I submit a bill with Capitated or Construct pricing?
• How do I add an Off-Contract item?
• How do I add a No-Charge item?
• What do I put in the Patient ID Field?
• How do I add more items to a bill?
• How do I make changes after submitting a bill?
• How will I be notified when a PO has been issued?
• How do I resubmit a rejected bill?
• How do I get a Surgeon added in Seabright?
• How do I get a Procedure Type added in Seabright?
• How do I add another Supplier or Facility to my profile?
• Why should I use the Seabright portal?
• Can I share login credentials with a team member from the same company?
• I do not see the "Submit New Bill-Only / Charge Sheet" button. How do I get this added?
• What if items disappear before I can enter them?